Intercultural Management  - Curriculum

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Intercultural identity awareness

  • Diagnosis of the organisation’s intercultural context
  • Overview of ways of thinking and intercultural aspects
  • Evaluation of the impact of different cultures on behaviour

Identification of intercultural skills

  • Evaluation of existing skills
  • Measure the consequences on working life
  • Identification of different cultural profiles and how to harmonize

Adapting of work methods to fit an international environment

  • Creating a climate of trust
  • Adapting verbal and non verbal communication
  • Anticipating bottlenecks and resolving conflicts
  • Knowledge of specifics of remote management and optimization of business efficiency¬†

Implementation of an action plan

  • Identifying areas for improvement
  • Creating a personalised roadmap